Shipping Policy
ShopMelie.com preferred shipping carrier is UPS.
For expedited services such as UPS 3rd Day, UPS 2nd Day or UPS Next Day deliveries, please call our office at 562-908-9830 to notify us immediately after placing your order.
All orders are shipped from our distribution center in Pico Rivera, CA 90660 by UPS.
Please follow these timing guidelines for UPS Ground Shipping:
East Coast = 5 Business Days
Mid West = 4 Business Days
West Coast = 2 Business Days
Southern California = 1 Business Day
If you need your package to arrive at a certain time, please choose your shipping service accordingly.
UPS Ground
UPS 3rd Day
UPS 2nd Day
UPS Next Day
When placing an expedited shipment for Next Day, 2nd day or 3rd day delivery, please note that the Cut Out time to receive the order is at 1:00 P.M. Pacific time Monday-Friday. If you place an order for expedited service after 1 P.M. or you place an order over the weekend, your order will be worked on the following business day.
Orders are worked on a "First-Come, First-Served" basis. ShopMelie.com orders takes approximatly 3-4 business days to ship.
All shipments are insured against the invoiced amount, and require signature confirmation.
Sorry we do not ship to any P.O. Box address.
All international shipments require a longer processing time, and an additional handling fee for shipping. The international buyer is responsible for paying any customs and duty fees imposed by their country.
If the item that you ordered is on "Back Order", we will ship the item to you as soon as the item becomes available. Shipping Back Orders usually take from two weeks to two months. If you do not wish to be placed on a "Back Order" status, we highly suggest placing a revised order. Please email to notify us that you have placed a revised order, otherwise, we will ship you the order that we have received.
If you have further questions, please do not hesitate to contact us at: info@meliebianco.com